Technical Business Solutions Analyst
6 days ago
We are seeking a highly skilled Technical Business Solutions Analyst to join our team at the Rail Delivery Group. As a key member of our organization, you will play a crucial role in identifying and defining technical analysis elements of our programmes of work, assisting our programme and project managers in planning and delivering these activities.
Key Responsibilities- Work closely with internal and external customers, technical and other teams to understand detailed wants and needs, identifying and articulating solution options, rules, benefits, and risks.
- Help define the scope and objectives of programme delivery with other team members, ensuring both business and other stakeholder needs are being considered and delivered.
- Responsible for bridging the gap between business needs and technical solutions, translating needs into a mutually agreeable set of prioritized requirements through engagement with stakeholders and delivery teams.
- Define and implement appropriate systems, processes, and controls for technical requirements gathering and management of all technical business analysis deliverables across the whole delivery lifecycle.
- Business process mapping and re-engineering as applicable.
- A bachelor's degree in computer science, business information management, or another related degree would be desirable or equivalent industry experience.
- Proven work experience as a Technical Business Analyst, or in a closely related area in a professional environment.
- Excellent analytical and problem-solving skills - experience and knowledge of analysis activities across the full project development lifecycle.
- Experience of documenting requirements using use cases, user stories, and other techniques.
- Knowledge of solution architecture and integration in the support of design decisions.
- System and process modelling and re-engineering using the appropriate modelling tools such as Visio.
- Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders, running workshops and posing the right questions to gather requirements and challenge design details and assumptions.
- Ability to create product backlogs in the appropriate system to enable prioritization with stakeholders and delivery teams.
- Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them.
- Ability to produce excellent quality written documentation to support your work, report on findings, and present to stakeholders when required.
- Proactive and delivery-focused, with exceptional communication skills which facilitate the use of new software systems.
- Advanced knowledge of programming languages like SQL and system integration solutions along with detailed knowledge of data security and encryption.
- Able to balance customer, project, and development needs for a particular project delivery. Escalating any conflict at appropriate times.
- Exposure to project management processes for agile and waterfall projects.
- Experience with database and model design and segmentation techniques.
- Data analysis skills to investigate issues and identify impacts (Excel/SQL/data visualization tools).
- Capability to translate business requirements into data-related solutions.
- Previous experience of working in rail is preferable.
- Ability to keep up with IT advancements.
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