Strategic Retail Operations Manager
1 day ago
About Nithush Ltd
Nithush Ltd is a dynamic and customer-focused retail organization committed to delivering exceptional shopping experiences.
Job Summary
We are seeking an experienced Strategic Retail Operations Manager to oversee our retail operations, lead a team of sales associates, and drive revenue growth.
Main Responsibilities
Manage daily store activities, ensuring adherence to company policies and procedures.
Lead, motivate, and develop a team of sales associates to achieve individual and store-wide sales goals.
Implement effective sales strategies and monitor performance to drive revenue growth.
Maintain high standards of visual merchandising and store presentation to enhance the customer experience.
Manage inventory levels, including ordering, receiving, and stock management to ensure product availability.
Communicate effectively with team members and upper management regarding store performance, challenges, and opportunities for improvement.
Provide training and guidance to staff on product knowledge, sales techniques, and customer service excellence.
Handle customer inquiries and complaints in a professional manner to ensure satisfaction.
Prepare reports on sales performance, staff productivity, and inventory status as required.
Requirements
Proven experience in retail management or a similar supervisory role.
Demonstrated experience in sales management with a track record of achieving targets.
Familiarity with administrative tasks related to retail operations.
A passion for retail and customer service.
What We Offer
- Competitive salary: £38,700 per year.
- Company pension scheme.
- Employee discount and store discount.
Working Hours
- Full-time position, Monday to Friday.
- Weekend availability may be required.
Work Location: In person at our retail store.
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