Strategic Retail Operations Manager

1 day ago


Liverpool, Liverpool, United Kingdom Nithush Ltd Full time

About Nithush Ltd


Nithush Ltd is a dynamic and customer-focused retail organization committed to delivering exceptional shopping experiences.



Job Summary


We are seeking an experienced Strategic Retail Operations Manager to oversee our retail operations, lead a team of sales associates, and drive revenue growth.



Main Responsibilities

  • Manage daily store activities, ensuring adherence to company policies and procedures.


  • Lead, motivate, and develop a team of sales associates to achieve individual and store-wide sales goals.


  • Implement effective sales strategies and monitor performance to drive revenue growth.


  • Maintain high standards of visual merchandising and store presentation to enhance the customer experience.


  • Manage inventory levels, including ordering, receiving, and stock management to ensure product availability.


  • Communicate effectively with team members and upper management regarding store performance, challenges, and opportunities for improvement.


  • Provide training and guidance to staff on product knowledge, sales techniques, and customer service excellence.


  • Handle customer inquiries and complaints in a professional manner to ensure satisfaction.


  • Prepare reports on sales performance, staff productivity, and inventory status as required.




Requirements

  • Proven experience in retail management or a similar supervisory role.


  • Demonstrated experience in sales management with a track record of achieving targets.


  • Familiarity with administrative tasks related to retail operations.


  • A passion for retail and customer service.




What We Offer



  • Competitive salary: £38,700 per year.
  • Company pension scheme.
  • Employee discount and store discount.

Working Hours



  • Full-time position, Monday to Friday.
  • Weekend availability may be required.

Work Location: In person at our retail store.



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