Room Service Coordinator

3 weeks ago


London, Greater London, United Kingdom The Connaught Full time

About The Connaught Hotel

The Connaught, a 5-Star deluxe hotel, is located in the heart of Mayfair village. We blend tradition with contemporary flair, offering bespoke service and exceptional amenities. Our award-winning restaurants, including three Michelin-starred Hélne Darroze at The Connaught, and Londons only Aman Spa, make us the choice for connoisseurs of the art of living well.

We are seeking an experienced In Room Dining Coordinator to join our team. As a key member of our In Room Dining department, you will play a vital role in ensuring efficient and smooth daily operations. Your responsibilities will include managing telephone calls, dispatching orders from guests, and following up on communication to guarantee excellent guest satisfaction.

You will be an excellent team player, with excellent communication and customer service skills. You should have pride and attention to detail in your work, as well as flexibility and the ability to use your initiative. We anticipate that the ideal candidate will have worked in a similar environment and possess a great knowledge of hotel information and food and beverage menus.

Benefits

  • Financial Stability: Competitive salary package, enhanced Maternity and Paternity Pay, and holiday allowance increases after 3 and 5 years of service
  • Excellent salary: £30,000 - £40,000 per annum
  • Family Friendly company policies
  • Health and Wellbeing Support: Subsidised monthly Podiatrist and Masseuse treatments, Flu vaccination vouchers, Eye test vouchers and contributions towards glasses
  • Recognition and Career Development: Referral Scheme Introduce a Star, Instant colleague recognition and award programme with generous prizes, Colleague of the month nominations with generous prizes
  • Long service awards
  • Pension Scheme*: Complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals, Recognition and Career Development


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