Mechanical Equipment Specialist

7 days ago


Bradford, Bradford, United Kingdom Trane Technologies Full time

At Trane Technologies, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world.

We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home.

We're seeking a skilled Service Technician to join our team in Leicester, Peterborough, Walsall, Dudley, or Wolverhampton. As a Service Technician, you will play a crucial role in delivering exceptional customer service and technical support.

Main Responsibilities:

Customer and Technical:

  • Determine system problems during site visits and diagnose equipment issues using cutting-edge software and technology.
  • Carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
  • Build strong relationships with customers, acting as a trusted point of contact.
  • Collaborate with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
  • Use hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
  • Generate regular reports on completed invoiced work orders.
  • Foster strong relationships with customers through exceptional customer service.
  • Communicate with supervisors, regions service managers, senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

  • Proven experience in service or field-based technician role.
  • Strong knowledge of customer service principles.
  • Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences.
  • Effective communication skills.
  • Analytical thinking and problem-solving abilities.
  • Proficiency in using Apps, diagnostic software, and MS Office Suite.

Skills and Capabilities:

  • Able to work with minimal supervision.
  • Appropriate skilled based certificates with F-Gas.
  • Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends, and bank holidays.
  • Proficient in using Microsoft Office Suite.
  • UK Drivers licence as a company vehicle will be allocated.
  • Right to Work status confirmed for Country of application.

You can look forward to:

A competitive salary of £35,000 - £45,000 per annum, depending on experience, plus benefits including pension, healthcare, life insurance, and wellbeing platforms. A company van and a fast-paced working environment are also offered.



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