Store Leader
4 days ago
About Us
Jimmy Fairly is a leading optical industry company that aims to revolutionise the way people experience eyewear. Founded in 2010, our mission is to provide high-quality glasses at fair prices while making a positive social impact.
About the Role
We are currently looking for a highly motivated and experienced Store Manager to lead our team in delivering exceptional customer service and achieving sales targets. As a Store Manager, you will be responsible for maximising store targets, retail excellence, and ensuring your team is motivated to provide a personalised customer service.
Key Responsibilities
- Customer Experience:
- Develop your team to provide an amazing in-store customer experience using the Optometrist's recommendations to build perfect product solutions for the customer
- Build customer loyalty, understand customer relationship management
- Commercial Leadership:
- Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
- Monitor the store targets & KPIs, individual sales KPIs of your team members
- Operations:
- Follow company policy and procedures
- Create rotas that meet local needs within JF rules and the availability of your team
- Merchandising:
- Manage deliveries, ensure replenishment is made and new collection is processed according to the JF guidelines
Requirements
- At least 1 years' experience as a Supervisor or leading a team
- Strong organisational, communication, customer service, and problem-solving skills
- High motivation & enthusiasm toward our brand
- Previous experience in the optical industry would be ideal
What We Offer
- Very competitive bonus scheme
- Welcome pair of Jimmys on your first week
- Great employee discount
- Pension contribution
- Private healthcare
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