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Floor Manager

2 months ago

East Sheen, Greater London, United Kingdom The Hoxton Southwark Full time

We are seeking a skilled Floor Manager to join our team at The Hoxton Southwark, a vibrant and dynamic restaurant in the heart of London. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:

  • Manage the front-of-house operations, including table management, seating, and customer service
  • Lead a team of servers, bartenders, and hosts/hostesses to ensure excellent service standards
  • Monitor and maintain high standards of cleanliness and hygiene
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
  • Manage inventory, supplies, and equipment to optimize efficiency and minimize waste

Requirements:

  • Proven experience in a similar role, preferably in a high-volume restaurant or hospitality environment
  • Excellent leadership and communication skills, with the ability to motivate and train a team
  • Strong problem-solving and conflict resolution skills
  • Ability to work well under pressure and maintain a calm and composed demeanor in a fast-paced environment
  • Knowledge of food safety and hygiene practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Discounts on food and beverage at our restaurants