Customer Service Representative
3 weeks ago
This Customer Service Apprentice role is an exciting opportunity to develop your skills and knowledge in a dynamic industry. Vacancy ID: 5615.
Key Responsibilities:- Efficiently maintain customer records on our internal database, ensuring accuracy and up-to-date information.
- Provide exceptional customer service, handling queries and concerns in a professional, empathetic manner.
- Process payments for orders before delivery dates using TYL.
- Craft and send personalized customer communications, detailing order specifics and finance agreements.
- Arrange courier collections from the site and facilitate efficient delivery logistics.
- Contribute to planning and organizing product deliveries to customer homes, ensuring timely and convenient arrangements.
- GCSEs in English and Maths.
- Demonstrate a calm demeanor and ability to work well under pressure.
- Exhibit good organizational skills and ability to work independently or as part of a team.
- Be willing and able to adapt to changing situations and demonstrate flexibility.
- Show excellent interpersonal skills, enabling you to build strong relationships with a diverse range of people.
You will receive comprehensive training from Gröp Llandrillo Menai, equipping you with the skills and knowledge necessary to succeed in this role.
About the Employer:NHC Technology Ltd is a forward-thinking company committed to offering equal opportunities for individuals with disabilities and health conditions.
Predicted Salary Range: £18,000 - £22,000 per annum-
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