Aftersales Parts Consultant

1 week ago


High Wycombe, Buckinghamshire, United Kingdom Alma Personnel Full time

Job Summary:

We are currently seeking a skilled Parts Advisor to join our team at Alma Personnel.

The ideal candidate will possess excellent customer service skills and be able to work independently and as part of a team.

Key Responsibilities:

  1. Customer Enquiries: Deal with customer enquiries via telephone and email to provide timely and effective support.
  2. Order Processing: Process orders and invoices accurately and efficiently.
  3. Stock Management: Ensure stock levels are accurate and maintain adequate stock levels to meet customer demand.
  4. Internal Communication: Communicate effectively with internal departments to ensure seamless order fulfillment.
  5. Stock Allocation: Allocate stock to customer orders in a timely and efficient manner.
  6. Customer Support: Advise customers on suitable parts and keep them updated on their orders.

Requirements: This is a full-time, permanent position requiring some Saturday working on a rota basis, with overtime available.

What We Offer: If you have a customer service background and are interested in this role, please submit your CV to be considered.



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