Aftersales Parts Consultant
1 week ago
Job Summary:
We are currently seeking a skilled Parts Advisor to join our team at Alma Personnel.
The ideal candidate will possess excellent customer service skills and be able to work independently and as part of a team.
Key Responsibilities:
- Customer Enquiries: Deal with customer enquiries via telephone and email to provide timely and effective support.
- Order Processing: Process orders and invoices accurately and efficiently.
- Stock Management: Ensure stock levels are accurate and maintain adequate stock levels to meet customer demand.
- Internal Communication: Communicate effectively with internal departments to ensure seamless order fulfillment.
- Stock Allocation: Allocate stock to customer orders in a timely and efficient manner.
- Customer Support: Advise customers on suitable parts and keep them updated on their orders.
Requirements: This is a full-time, permanent position requiring some Saturday working on a rota basis, with overtime available.
What We Offer: If you have a customer service background and are interested in this role, please submit your CV to be considered.
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