3D Printing Solutions Specialist

2 days ago


Nottingham, Nottingham, United Kingdom Solutions Driven Full time
Job Description:
Solutions Driven is seeking a highly skilled Manufacturing Product Support Specialist to join our team. The ideal candidate will have experience in product management or technical service roles with a focus on electro-mechanical equipment and excellent communication skills.

Main Responsibilities:
• Collaborate with the Product Development Organization and Engineering team to introduce new products (NPI).
• Develop and maintain customer service documents, policies, and procedures.
• Analyze and resolve complex customer issues as an escalation point.
• Work closely with product management and engineering to drive improvements in product design, reliability, and maintenance.

Requirements:
• 4+ years' experience in product management or technical service role with a focus on electro-mechanical equipment.
• Excellent communication and problem-solving skills.
• BS Degree in Engineering

Salary: $110,000 - $130,000 per year.

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