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Admissions Manager

2 months ago

Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time
{"title": "Admissions Manager", "description": "Job Summary

We are seeking a highly motivated and experienced Admissions Manager to join our team at Spire Healthcare Ltd. As a key member of our clinical operations team, you will be responsible for managing the admissions process, ensuring seamless patient flow, and delivering exceptional customer service.

Key Responsibilities
  • Manage a team of administrators to drive operational performance and achieve key performance indicators (KPIs)
  • Develop and implement effective processes to ensure timely management of administrative tasks, including bookings, pre-op assessment, and admissions
  • Collaborate with the Patient Admissions Manager, Director of Shared Services, and other stakeholders to ensure data accuracy and timely reporting
  • Conduct quality assessments and provide feedback to the team to maintain high standards of customer service
  • Plan workforce schedules to meet activity demands and ensure efficient use of resources
  • Attend departmental meetings and contribute to the development of strategies to improve patient flow and operational efficiency
Requirements
  • Previous managerial or team leader experience in a healthcare setting
  • Strong leadership and communication skills to motivate and support team members
  • Ability to analyze data and develop effective solutions to improve operational performance
  • Flexibility to work varied shifts, including occasional Saturdays
  • Commitment to delivering high-quality patient care and exceptional customer service
What We Offer
  • Competitive salary and comprehensive benefits package
  • Opportunities for professional development and career growth
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance
", "lang_code": "en-US"}