Customer Service and Supply Chain Administrator

4 weeks ago


Stanton Suffolk, United Kingdom Busy Bee Recruitment Full time
As a Sales and Logistics Administrator, you will play a critical role in ensuring the smooth operation of our business. Your responsibilities will include managing customer enquiries, collaborating with the sales team to drive sales growth, and overseeing logistics for imports and exports.

Key Responsibilities:
  • Manage customer enquiries and respond to queries in a timely and professional manner.
  • Collaborate with the sales team to increase revenue from spare parts and machines.
  • Oversee the end-to-end order process, ensuring seamless communication between teams and stakeholders.
  • Coordinate logistics for imports and exports, including customs clearances and documentation.
  • Ensure all shipments are securely packed, correctly labelled, and dispatched on time.

Requirements: The ideal candidate will have a background in engineering or manufacturing, proven experience in sales administration and logistics, and proficiency in Microsoft Office. Sage 200 knowledge is an advantage. You will also possess excellent organisational skills to juggle multiple priorities effectively and a passion for delivering exceptional customer service.

Benefits: The benefits package for this role includes 21 days annual leave + 8 bank holidays, company enrolled pension scheme with 8% company contribution, death in service cover and annual Christmas party.

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