Care Navigator
4 weeks ago
About the Role
The Care Navigator is a critical position in our healthcare team, responsible for providing exceptional patient services and ensuring seamless access to our services. As a Care Navigator, you will work closely with our patients, healthcare professionals, and administrative staff to deliver high-quality care and support.
Key Responsibilities
- Provide responsive and professional reception and patient navigation services to our patients.
- Sign-post patients appropriately to practice services in accordance with our navigation Standard Operating Procedures.
- Make appointments for patients attending or calling by telephone, using our computer system, and in accordance with our Practices appointment protocols.
- Receive telephone requests and make arrangements for home visits.
- Deal with all enquiries received by telephone or in person, as appropriate.
- Work under the direction of other members of the team to provide communication services as requested and required.
Requirements
- Good basic education to GCSE level or equivalent.
- Experience of dealing with the public in a retail, commercial or public sector role.
- Front line work in a very customer-focused industry.
- IT-literate and with basic knowledge of web-based and Windows-based systems.
- Able to multi-task and prioritise.
- Excellent people skills, including dealing with challenging people.
- Calm and well-organised under pressure.
- Empathetic.
- Honest.
- Punctual.
- Excellent communication skills.
About Us
We are a well-established enterprising General Practice based in St George, Bristol. We are committed to providing excellent patient care and a rewarding working life for our staff. If you are a motivated and caring individual who is passionate about delivering exceptional patient services, we would love to hear from you.
-
Medical Receptionist
4 weeks ago
Bristol, Bristol, United Kingdom West Walk Surgery Full timeJob SummaryWe are seeking a highly motivated and organized Care Navigator to join our team at West Walk Surgery. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our practice and providing exceptional patient care.Main ResponsibilitiesFront Desk Reception: Provide a warm and welcoming experience for our patients, handling...
-
Care Navigator Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Air Balloon Surgery Full timeJob Overview We are seeking a highly skilled Care Navigator to join our team at Air Balloon Surgery. In this role, you will play a critical part in providing exceptional patient care, ensuring that our patients receive the most appropriate services for their needs. Main Responsibilities Sign-post patients to practice services in accordance with the...
-
Care Navigator/ Medical Receptionist
4 weeks ago
Bristol, Bristol, United Kingdom West Walk Surgery Full timeJob SummaryWest Walk Surgery is seeking a highly skilled and organized individual to join our team as a Care Navigator/Medical Receptionist. This 20 hour a week position will be based at our Yate and Coalpit Heath branch surgeries.Main ResponsibilitiesTo ensure the smooth day-to-day running of the practice, providing exceptional patient care and...
-
Care Navigator
4 weeks ago
Bristol, Bristol, United Kingdom The Old School Surgery Full timeAbout the RoleThe Old School Surgery is seeking a highly motivated Care Navigator to join our team on a part-time basis. As a Care Navigator, you will be the first point of contact for our students and patients, offering support and guidance on choosing the right service at the right time.Key ResponsibilitiesMaintain and monitor the practice appointment...
-
Mental Health Navigator
4 weeks ago
Bristol, Bristol, United Kingdom Second-Step Full timeMental Health Navigator RoleWe are seeking a skilled Mental Health Navigator to join our team at Second Step. As a vital member of our team, you will work collaboratively with mental health professionals, community organizations, and individuals to provide support and guidance for those struggling with mental health issues.Your primary responsibility will be...
-
Mental Health Navigator Professional
4 weeks ago
Bristol, Bristol, United Kingdom Second Step Full timeAbout the RoleWe are seeking a skilled Mental Health Navigator Professional to join our MINT teams in Bristol, North Somerset, and South Gloucestershire. As a key member of our Integrated Network Teams, you will work collaboratively with mental health professionals, social care, GPs, and voluntary care staff to provide integrated mental health support.Key...
-
Recovery Navigator, South Gloucestershire
4 weeks ago
Bristol, Bristol, United Kingdom Second Step Full timeAbout the RoleWe are seeking a skilled Recovery Navigator to join our team in South Gloucestershire. As a key member of our integrated care team, you will work closely with clients, partners, and stakeholders to provide comprehensive support and guidance.Key ResponsibilitiesConduct individual assessments and develop personalized recovery plans to support...
-
Haematology Cancer Care Navigator Position
6 days ago
Bristol, Bristol, United Kingdom North Bristol NHS Trust Full timeJob OverviewWe are seeking a skilled and compassionate Cancer Support Worker/Cancer Navigator to join our Haematology Service in Bristol, UK.The successful candidate will play a crucial role in facilitating patient care, providing information and support, and coordinating access to resources and services.About the RoleThis is a unique opportunity to work as...
-
Social Worker
2 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time**Job Overview:**The University Hospitals Bristol NHS Foundation Trust is seeking an experienced and dedicated Social Worker to join our team as a Regional Navigator in the Infected Blood Psychological Service (IBPS) in the South West region.As a key member of our multidisciplinary team, you will be responsible for providing high-quality navigation/care...
-
Receptionist/Patient Navigator
4 weeks ago
Bristol, Bristol, United Kingdom Priory Surgery Full timeJob SummaryPriory Surgery is seeking a skilled Receptionist to provide a comprehensive reception service within the Practice to GPs, health professionals, the general public, and other agencies.The ideal candidate will have excellent communication, keyboard, and computer skills, with the ability to triage and navigate patients to an appropriate appointment...
-
Bristol, Bristol, United Kingdom CARE NAVIGATION LTD Full timeAre you a caring and compassionate individual looking to make a difference in the lives of others?We are seeking a highly skilled Personal Care Assistant to join our team at CARE NAVIGATION LTD.About the RoleThis is an exciting opportunity to work as a live-in carer, providing support to clients with various needs. As a Personal Care Assistant, you will be...
-
Assistant Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom Sirona care & health CIC Full timeAbout the RoleWe are seeking an experienced and innovative leader to join our team as an Assistant Service Manager. This is an exciting opportunity to shape the future of our Single Point of Access (SPA) service and contribute to the delivery of high-quality, patient-centered care.Key ResponsibilitiesProvide inspirational leadership to our multidisciplinary...
-
Regional Psychosocial Care Coordinator
2 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time**Job Description:**University Hospitals Bristol NHS Foundation Trust is a leading provider of healthcare services in the South West region.We are currently seeking an experienced and dedicated Social Worker to join our team as a Regional Navigator in the Infected Blood Psychological Service (IBPS).As a key member of our team, you will be responsible for...
-
Part Time Care Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom The Old School Surgery Full timeAbout the RoleThe Old School Surgery is seeking a highly motivated Care Navigator to join our team. As a Care Navigator, you will be the first point of contact for our students and patients, providing support and guidance on choosing the right service at the right time.Main ResponsibilitiesMaintain and monitor the practice appointment system.Identify and...
-
Adults Social Work Specialist
2 days ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time**About the Role:**We are seeking a highly skilled and motivated Social Worker to join our team as a Regional Navigator in the Infected Blood Psychological Service (IBPS) in the South West region.As a key member of our team, you will be responsible for planning, coordinating, and evaluating the navigator service provided to individuals accessing the IBPS...
-
Mental Health Professional
4 days ago
Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full timeAbout the RoleWe are seeking a highly skilled Mental Health Professional to join our team in South Bristol. As a key member of our Primary Care team, you will play a crucial role in delivering high-quality mental health services to our patients.Job Summary:Contribute to the development and delivery of our primary care mental health service model, including...
-
Mental Health Practitioner
4 weeks ago
Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full timeAbout the RoleWe are seeking a highly skilled Mental Health Practitioner to join our team at Avon and Wiltshire Mental Health Partnership NHS Trust. As a key member of our primary care team, you will play a vital role in delivering high-quality mental health services to our patients.Key ResponsibilitiesContribute to the development and delivery of our...
-
Bristol, Bristol, United Kingdom Priory Surgery Full timeWe are seeking a friendly and organized Front Desk Coordinator to join our dynamic team at Priory Surgery, a long-established GP training practice in South Bristol.The successful candidate will provide a comprehensive reception service, using computerized systems, to GPs, health professionals, patients, and other agencies.Key responsibilities include...
-
Mental Health Practitioner
5 days ago
Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time**Avon & Wiltshire Mental Health Partnership NHS Trust: A Leading Provider of Community Mental Health Services**We are seeking an experienced Mental Health Practitioner to join our dynamic team in South Bristol. This full-time role will involve working within a General Practice setting, providing expert care and support to patients in need.The successful...
-
Mental Health Practitioner
1 month ago
Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full timeAbout the RoleWe are seeking a highly skilled Mental Health Practitioner to join our team in Primary Care. As a key member of our community mental health team, you will work closely with patients, families, and carers to provide high-quality mental health care and support.Key ResponsibilitiesContribute to the development and delivery of the primary care...