Support Services Engineer
2 weeks ago
We are seeking a Support Services Engineer to join our team at Vertex IT Solutions Ltd.
In this role, you will be responsible for providing 2nd level support to our Operations Team clients, testing applications and services to identify issues/bugs prior to implementation, implementing and refining the non-production environment, delivering applications and services to live production environments within agreed timescales, and ensuring sufficient monitoring and alerting systems are in place to effectively identify errors and faults.
The ideal candidate will have excellent technical skills, strong communication abilities, and a proven track record of delivering high-quality solutions.
This role is a great opportunity for someone who is passionate about technology and wants to work with a dynamic and forward-thinking company like Vertex IT Solutions Ltd.
Key Responsibilities:
- Provide 2nd level support to Operations Team clients
- Test applications and services to identify issues/bugs prior to implementation
- Implement and refine the non-production environment
- Deliver applications and services to live production environments within agreed timescales
- Ensure sufficient monitoring and alerting systems are in place to effectively identify errors and faults
Requirements:
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in a similar role
- Excellent technical skills, including knowledge of cloud infrastructure and software development
- Strong communication and problem-solving abilities
- Ability to work independently and as part of a team
Salary: $65,000 - $85,000 per year
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