Care and Support Liaison
15 hours ago
We are seeking an experienced Care and Support Liaison to join our team in Stonehouse, Gloucester.
This role is critical in ensuring that patients receive the best possible care and support from our medical supplies.
You will work closely with patients, healthcare professionals, and internal teams to deliver seamless services and achieve the best outcomes for patients and the business.
Key Responsibilities:- Care Coordination: Work closely with patients, healthcare professionals, and internal teams to ensure seamless care coordination.
- Social Interaction: Develop positive relationships with patients, caregivers, and healthcare professionals through effective communication and social interaction.
- Inventory Management: Collaborate with the procurement team to ensure accurate inventory levels and optimize stock replenishment.
- Issue Resolution: Effectively manage and resolve product and service complaints within agreed timelines.
- Education to GCSE level; or minimum of twelve months' related experience or training; or equivalent combination of education and experience.
- Background of working in a fast-paced customer facing role (face to face or virtual).
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- A competitive salary of £25,000 - £28,000 per annum.
- 26 days' annual leave.
- An attractive company pension scheme.
- A flexible benefit scheme (including health insurance, dental cover, medical cash plan...).
- Ongoing training opportunities and access to LinkedIn Learning.
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Care and Support Specialist
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