Customer Service Specialist

2 weeks ago


Cardiff, Cardiff, United Kingdom Costa Coffee Full time
Bring Your Passion for Coffee to Our Team

We are seeking a highly motivated and customer-focused individual to join our team as a Barista. As a key member of our store team, you will be responsible for delivering an exceptional customer experience by crafting high-quality coffee beverages and providing warm, friendly service.

About the Role

This is a permanent position offering a competitive hourly rate of £12.00-13.00 per hour, depending on location. In addition to a stimulating work environment, you will enjoy a range of benefits, including free drinks while on shift, 50% discount on food and drinks, and opportunities for career development and growth.

Key Responsibilities
  • Crafting high-quality coffee beverages using sustainably sourced beans
  • Providing warm, friendly service to customers, responding to their needs and preferences
  • Maintaining a clean and organized store environment, adhering to health and safety standards
  • Working collaboratively with colleagues to achieve sales targets and provide excellent customer service
Requirements
  • A passion for coffee and delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • A positive attitude and ability to work in a fast-paced environment
  • Ability to multitask and maintain a high level of productivity
What We Offer
  • Competitive hourly rate of £12.00-13.00 per hour
  • Free drinks while on shift
  • 50% discount on food and drinks
  • Opportunities for career development and growth
  • A supportive and collaborative team environment
About Us

We are Costa Coffee, the UK's leading coffee brand, committed to serving high-quality coffee and providing excellent customer service. Our values of Passion, Warmth, Trust, and Courage drive everything we do, and we strive to create a culture where everyone feels valued and included.



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