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Operations Process Excellence Manager

1 month ago

Lutterworth, Leicestershire, United Kingdom Amazon Full time

At Amazon, we're constantly striving to improve our processes and deliver exceptional customer experiences. As an Operations Process Excellence Manager, you'll play a crucial role in shaping the future of our business.

About the Role

We're seeking a seasoned professional with a passion for process improvement and a proven track record of driving change. Your expertise will be invaluable as you analyze data, gather feedback from stakeholders, and develop frameworks to optimize trade-offs between quality, speed, cost, and other factors.

Key Responsibilities
  1. Analyze data and gather feedback to identify inefficiencies in current operations
  2. Establish frameworks to ensure optimal trade-offs between quality, speed, cost, and other factors
  3. Share ideas on how processes can be improved and regular reviews of optimality
  4. Ensure year-on-year, double-digit growth in shipped volume

You'll be part of a team driving major projects to standardize processes and improve operations. This will involve regular contact with senior management and stakeholders to define project requirements and update them on status, risks, and impacts. You'll also create communication plans to bring everyone up to speed with new processes.

About You

To succeed in this role, you'll need:

  • A degree in business, engineering, supply chain, transportation, mathematics, economics, physics, or another technical field
  • Relevant experience working in supply chain, transportation, project management, or management consulting
  • Relevant experience communicating with senior stakeholders and leadership
  • Relevant experience working with MS Office suite (Word, Excel, Outlook) in a professional environment
  • Relevant experience managing multiple projects with competing deadlines

PREFERRED QUALIFICATIONS:
Experience in analytical tool building
Experience in LEAN methods, DMAIC, PDCA
Proficient in data visualization tools such as Tableau, Power BI or QuickSight

Estimated Salary: £80,000 - £110,000 per annum