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Cloud Infrastructure Support Engineer

2 months ago

Poole, Poole, United Kingdom Providence Infrastructure Consultants, Inc. Full time
About the Role

We are seeking a highly skilled Cloud Infrastructure Support Engineer to join our team. As a key member of our infrastructure support team, you will be responsible for leading the technical operation of our cloud infrastructure, ensuring alignment in delivering and supporting key products and systems.

Key Responsibilities
  • Integrate cloud infrastructure support and platform team activities to align workstreams, enhance collaboration, and drive the continued adoption of Infrastructure as Code (IaC) within our DevOps environment.
  • Oversee the technical operation of the infrastructure in all product streams of our live environments, ensuring alignment in delivering and supporting key products and systems.
  • Support the operational vision by driving the implementation of platform technologies and automation in customer environments, leading the delivery and integration of both in-house and third-party solutions.
  • Champion the integration and adoption of security processes and tools across our operational portfolio, ensuring the team effectively manages vulnerabilities, patches and updates systems, completes threat risk assessments (TRAs) and security reviews, and understands and mitigates potential threats.
  • Collaborate with the Applications Support and MIS team leads to provide technical support to customers, establish and adhere to SLAs, ensure delivery meets KPIs and provide reports as needed.
Requirements
  • Demonstrable expert-level experience managing cloud infrastructure and networks.
  • Broad and deep knowledge of key AWS services such as VPC, EC2, ECS, EKS, CloudFormation, CloudWatch etc.
  • Ability to understand and master complex technical solutions in both legacy/evolved and native Cloud environments.
  • Exposure to and some experience with DevOps processes, CI/CD pipelines, IaaS, PaaS and associated tools (e.g. GitLab, CDK, Terraform).
  • Knowledge and experience with databasing and queuing technologies, primarily MySQL/Postgres and Kafka/RabbitMQ/ActiveMQ.
  • Exemplary approach to problem-solving through deep, specific technical knowledge of our solutions and our customer deployments.
  • Ability to comfortably context switch between all technical streams of operational products and systems to ensure personal and team deadlines are achieved.
  • Extensive knowledge of Linux and Windows Server operating systems.
  • Ability to build relationships with colleagues & customers.
  • Qualification(s) or relevant in-depth experience in cloud services (specifically AWS).
  • Working knowledge of scripting and ability to develop scripts to automate and deliver solutions.
  • Other areas of knowledge/experience in the cloud such as Queuing (ActiveMQ, RabbitMQ, Kafka), S3, IAM and database technologies (MySQL, SQL Server, DynamoDB etc.).
  • Knowledge of Intelligent Traffic Control Systems.
  • Experience with Kubernetes and associated tools.
  • Familiarity with VPN configurations and technologies.
  • Understanding of the Agile development lifecycle.
  • Working in a very close-knit team with high staff retention and many years of experience together.
  • In-role training and access to an extensive online training platform.
  • 26 days holiday, increasing up to 29 days with long service.
  • Excellent pension, employer-matched contributions up to 10% of pensionable salary.
  • Annual, business performance-related bonus.
  • Free onsite parking. 5 hour working week with flexible arrangements.
  • Flexible benefits to suit your personal needs.
  • Investment in personal development and support to membership of professional institutions.
About Yunex Traffic

At Yunex Traffic, we're dedicated to challenging today and building a brighter tomorrow. With offices across the UK and worldwide, our hardworking teams are passionate about making a real impact. We are committed to equality, diversity, and inclusivity and welcome applications from a diverse talent pool.