Customer Supply Chain Apprentice
4 weeks ago
¿Qué es L'Oréal?
L'Oréal es una empresa líder en la industria de la belleza, con una larga historia y una presencia global. Nuestro objetivo es crear productos de belleza que satisfagan las necesidades y deseos de los consumidores de todo el mundo.
¿Qué es el Professional Products Division?
El Professional Products Division es una división de L'Oréal que se enfoca en el desarrollo de productos de belleza para profesionales del sector. Nuestro objetivo es apoyar a los peluqueros y desarrollar la industria de la belleza de manera sostenible.
¿Qué es el papel del Customer Supply Chain Apprentice?
El Customer Supply Chain Apprentice es un papel clave en el equipo de L'Oréal. Su objetivo es apoyar al gerente de cadena de suministro y al ejecutivo de cadena de suministro en su trabajo con los clientes para aumentar la disponibilidad de productos, reducir los costos de servicio y aumentar la satisfacción del cliente.
Responsabilidades:
- Aprender a proporcionar un servicio de cadena de suministro óptimo a todos nuestros clientes indirectos, asegurando que se cumplan sus órdenes a un costo adecuado para la empresa.
- Aprender a manejar múltiples prioridades simultáneamente mientras mantiene un alto nivel de precisión y conocimiento.
- Aprender a asegurarse de que nuestros clientes estén satisfechos asegurando que su disponibilidad de stock sea lo más alta posible, trabajando con nuestro centro de distribución y equipos de planificación según sea necesario.
- Aprender a impulsar la eficiencia del departamento - identificar y implementar oportunidades para mejorar nuestro servicio a nuestros clientes.
- Aprender a impulsar la puntuación de satisfacción de la UE y traducir mejoras en todas sus interacciones con nuestros clientes y equipos comerciales.
- Aprender a asegurarse de que siempre actúe en función de la retroalimentación del cliente y apoye el ciclo de retroalimentación continuo.
- Aprender a construir relaciones excelentes con todos sus stakeholders - poder comunicarse de manera efectiva a todos los niveles.
Requisitos:
- Atención al detalle fuerte.
- Actitud can-do y disposición a ir más allá para nuestros clientes en el servicio que proporcionamos.
- Capacidad para trabajar en un entorno en constante cambio y demandante.
- Priorización fuerte y habilidades de comunicación (escrita y verbal).
- Capacidad para cuestionar formas de trabajar y buscar oportunidades para mejorar continuamente, haciendo realidad ideas.
- Experiencia en el uso de SAP sería un beneficio, pero no es esencial.
- Proficiente en paquetes de Microsoft Office.
Beneficios:
- Desarrollo de personas y aprendizaje en el corazón de nuestra empresa; nos ayudarán a dominar nuestro papel, desarrollar nuestra experticia técnica y beneficiarnos de programas de gestión y liderazgo excepcionales.
- Desde talleres en persona hasta nuestros recursos de aprendizaje en línea globales, estamos animando activamente a que integremos el aprendizaje en nuestra vida diaria y se recompensa por la mejora continua.
- Cada empleado recibe créditos de Coursera; eso significa que pueden obtener títulos de más de universidades de todo el mundo, con miles de cursos para elegir.
- Buscando un buen equilibrio trabajo/vida personal? Con nuestro nuevo esquema de trabajo híbrido, puede tomar un enfoque flexible al trabajo, así como beneficiarse de salidas tempranas los viernes durante el verano... para disfrutar de más tiempo con amigos y familia.
- Como cualquier gran empleador, nos aseguramos de cuidar su bienestar financiero. Eso es por qué tenemos un plan de pensiones excelente, un esquema de participación en beneficios y muchas más incentivos para darle la seguridad que merece.
- Además, ponemos la salud y el bienestar de los empleados en la primera línea de todo lo que hacemos; capacitamos a los empleados como embajadores de salud mental para apoyar y educar a los demás.
- Hay la oportunidad de inscribirse en seguro médico y dental, descuentos en gimnasios, revisiones de salud y hasta clases de yoga y Pilates para empleados en todas nuestras ubicaciones.
- Oh, ¿y mencionamos que como empleado también recibe descuentos de ventas de hasta % en todo el año en nuestras marcas? Además, también tiene la opción de compartir eso en nuestras ventas de amigos y familiares.
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