Customer Service Assistant

2 days ago


Norwich, Norfolk, United Kingdom Select Appointments Full time

Are you passionate about making a positive impact on the environment? Do you have excellent customer service skills and experience of working in a sales and service role?

About the Job

We are seeking a talented Customer Service Assistant to join our team at Select Appointments. As a Customer Service Assistant, you will play a key role in assisting customers with their recycling needs, promoting our products and services, and contributing to a positive and supportive work environment.

Key Responsibilities
  1. Assisting Customers: You will assist customers with their recycling needs, providing them with advice and guidance on how to reuse and recycle materials.
  2. Sales and Service: You will promote our products and services, responding to customer inquiries and resolving any issues they may have.
  3. Maintaining Shop Area: You will maintain a clean and tidy shop area, ensuring that all equipment and facilities are in good working order.
  4. Unloading Containers: You will unload incoming containers of recyclable goods, including medium to heavy lifting.
  5. Driving Transit Van: You will drive our transit van for pickups and deliveries from other depots.
  6. Pricing Up Goods: You will price up goods for sale to the general public.
Requirements

To be successful in this role, you will need to have excellent customer service skills, experience of working in a sales and service role, and the ability to work in a fast-paced environment. You must also be physically fit and able to perform medium to heavy lifting and manual handling tasks safely.

Salary and Benefits

We offer a competitive salary of £11.44 per hour, which is paid weekly. You will also receive a range of benefits, including access to training and development opportunities, a supportive and collaborative work environment, and the chance to make a real difference in the community.



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