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Floor Supervisor

2 months ago

StainesuponThames, Surrey, United Kingdom HOTELCARE Full time

{"Job Overview": "As a Floor Supervisor at HotelCare, you will be responsible for overseeing the housekeeping department, ensuring cleanliness throughout guest and hotel premises, and maintaining high standards of guest satisfaction and efficiency.

Your role will involve working closely with the supervisory team to support the Head Housekeeper, organizing staff rotas, and supporting the Housekeeping team with ongoing training and development.

You will be expected to maintain the standards set by HotelCare and our client at all times, meeting daily targets, and complying with all company health and safety policies.

If you have prior supervisory experience in hospitality, specifically in housekeeping or related areas, and possess strong knowledge of housekeeping operations and team coordination skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Working in a fast-paced high-energy environment and checking the quality of rooms
* Organizing staff rotas
* Working closely with the supervisory team to support the Head Housekeeper
* Supporting the Housekeeping team with ongoing training and development
* Maintaining the standards set by HotelCare and our client at all times
* Meeting daily targets
* Complying with all company health and safety policies and record any maintenance problems, safety hazards, accidents, or injuries

Person Specification:

* Prior supervisory experience in hospitality, specifically in housekeeping or related areas
* Strong knowledge of housekeeping operations and team coordination skills

Skills and Knowledge:

* Physical ability to lift, bend, and stand for extended periods
* Ability to work individually and as part of a team
* Strong time management skills
* Attention to detail
* Flexibility and willingness to learn
* A 'Can Do' attitude
* Adaptability to organisational needs
* Ability to prioritize and multi-task
* Capability to provide excellent customer service
* Self-motivation and accountability
* Ability to work confidentially and with integrity
* Ability to work under pressure and to follow instructions
* Awareness of safety regulations and compliance

Flexibility:

* You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

Benefits:

* Up to 28 days paid holidays
* A permanent job with flexible working hours
* Free Lunch on duty (site dependant)
* Full on-site training
* Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete)
* Career progression with the opportunity to undertake a HotelCare Apprenticeship
* Automatic Enrolment into a workplace pension, after 3 months' service
* Recognition, incentives and awards
* Access to HotelCares Employee Benefit platform which offers 24/7 medical GP, 24/7 Employee financial support, retail/restaurant discounts and our employee health and wellbeing platform

We are an equal opportunities employer and welcome applications from all qualified candidates.

Please note that this job description is not exhaustive and you will be required to carry out other duties as necessary.

If you are interested in this exciting opportunity, please submit your application.

Thank you for considering HotelCare as your employer.

Best regards,

[Your Name]"}