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Sales Administrator

2 months ago


Watford, Hertfordshire, United Kingdom Azelis Full time

About the Role

This is an exciting opportunity to join our team at Azelis as a Sales Administrator. As a key member of our Commercial Team, you will play a vital role in ensuring the smooth processing of customer sales orders and managing the delivery process to maintain high service standards and customer satisfaction.

Key Responsibilities

  • Process sales order reviews in the Azelis ERP system, advising Commercial Assistants of any deviations and requesting order release to Credit Control.
  • Send order acknowledgements and confirmations to Customers, following up on open orders and ensuring proper daily update of backorder lines.
  • Liaise with Commercial Assistants and Supply Chain Coordinators to tackle blocking points and ensure proper life cycle of orders.
  • Review amendments and non-conformances daily, raising credit notes and reinvoicing as necessary.
  • Provide feedback to Commercial Assistants to enable closing of non-conformances in CRM and ensure information flow to other team-members.
  • Develop expertise in all processes and work instructions, supporting the development of best practice.
  • Monitor and manage open orders, ensuring daily update of back-order lines and providing cover for the Sales Administration team as required.

Requirements

  • Operational experience in Supply Chain, with ability to influence and achieve results through others.
  • Good knowledge of English and advanced user of various IT tools & ERP systems.
  • Passionate about achieving goals/targets, with high service level standards and understanding of customer and market dynamics.
  • Excellent organisational skills, with ability to adapt to new & changing requirements and work under pressure.
  • Strong communication skills, with ability to liaise with people at all levels both internally and externally.

About Us

Azelis is a leading global specialty chemical distributor, committed to making a positive impact on the world. We are a team united in passion, vision, and values, and we believe that we can work together to achieve everything we set our minds to.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and enthusiastic individual who is passionate about achieving results, we would love to hear from you.