Security Systems Engineer
1 month ago
Johnson Controls is seeking a highly skilled Senior Service Engineer to join our team. This leadership role offers an excellent opportunity for experienced professionals to take on new challenges and responsibilities.
Job Summary:The Senior Service Engineer will be responsible for maintaining strong relationships with blue chip customers, servicing and installing CCTV and Access Control systems, and reporting into the Local Service Supervisor.
Main Responsibilities:- Customer Focus: Ensure customer expectations are met by providing exceptional service and support.
- Workload Management: Effectively manage workload to meet deadlines and deliver results.
- Quality Management: Maintain high standards of quality in all aspects of work.
- Attendance and Performance: Achieve company KPIs for attendance and maintain high levels of performance.
- Teamwork and Collaboration: Work collaboratively with colleagues to achieve common goals.
- Problem Solving: Utilize analytical and diagnostic skills to resolve complex issues.
- Customer Service: Provide excellent customer service and support at all times.
- Experience: At least two years' experience working in a similar role.
- Qualifications: Qualifications in CCure and Genetec are not essential, but strongly preferred.
- Skills: Experience of working within the Security/CCTV/Access Control sector, analytical and diagnostic skills, planning, communication, time keeping, flexibility, and willingness to contribute to the success of the Company.
This role offers a competitive salary of $85,000 per annum, reflecting the importance of this position within our organization.
What We Offer:In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development, a supportive team environment, and a commitment to delivering excellent customer service.
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