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Property Portfolio Manager

3 weeks ago

Luton, Luton, United Kingdom Empower Digital Limited Full time
Freelance Property/Lettings Manager

Luton, Bedfordshire

About the Company

A dynamic start-up based in Luton empowers individuals to carve out a unique niche in the property management market. They offer a bespoke, high-quality service to landlords and tenants.

About the Role

This freelance position involves managing the growth of a property portfolio, driving new instructions and lettings, overseeing marketing initiatives, managing CRM and data systems, ensuring compliance, and handling financial tasks such as rent collection.

Key Responsibilities
  • Portfolio Growth:
    • Expand the property portfolio by securing new instructions and lettings through proactive relationship building with landlords and tenants.
    • Maintain strong relationships with stakeholders to drive business growth.
  • Property Management:
    • Oversee all aspects of property management, including tenant liaison, maintenance, and legal compliance.
    • Manage property maintenance tasks, from minor repairs to major refurbishment projects, ensuring timely completion and quality standards.
  • Marketing:
    • Create and implement effective marketing strategies to promote properties and attract landlords and tenants.
    • Manage online listings, social media campaigns, and property viewings to increase visibility and engagement.
  • CRM & Data Management:
    • Conduct a thorough audit of the current CRM system to ensure accuracy and efficiency.
    • Maintain updated and accurate records for landlords, tenants, property details, and leads using data management best practices.
    • Track and report on the performance of the portfolio through the CRM, providing valuable insights for business growth.
  • Rent Collection & Financial Responsibilities:
    • Oversee all aspects of rent collection, ensuring timely payments from tenants, and handle late payments efficiently.
    • Monitor and maintain accurate financial records, including payment schedules, arrears, and landlord payments, ensuring regulatory compliance.
    • Handle disputes and resolve issues promptly to maintain positive relationships with stakeholders.
  • Key Management:
    • Conduct an audit of the current key management system, ensuring secure and organized tracking.
    • Implement a more efficient system for managing and distributing property keys, enhancing security and operational efficiency.
  • Compliance & Regulations:
    • Ensure all properties meet the required legal standards, including gas safety, electrical checks, and EPCs, maintaining regulatory compliance.
    • Stay up-to-date with property regulations and apply them to business practices, ensuring adaptability and responsiveness.
  • Project Management & Maintenance:
    • Oversee and manage large-scale maintenance jobs, ensuring timely completion within budget constraints.
    • Develop cost-effective solutions while maintaining quality standards, balancing operational needs with financial responsibilities.
  • Department Development:
    • Play a key role in developing the property management department, creating systems and processes to enhance operational efficiency.