Senior Audit Management System Consultant

2 weeks ago

London, Greater London, United Kingdom Wolters Kluwer Tax and Accounting Limited Full time

In this role, you will work exclusively on implementing and supporting TeamMate solutions for the ESG division of Wolters Kluwer, a global market leader in audit management systems. As a Senior Professional Services Consultant, you will be working with clients across 120 countries and 3,000 organizations.

This position focuses on delivering consulting, configuration, and training services primarily for francophone regions, with opportunities to travel across the EMEA region and beyond.

You will be part of a European team of professional services consultants implementing TeamMate for organizations across various industry sectors. Whether remote or office-based, you will be supported by your colleagues and work closely together.

Responsibilities:

  • Conducting business analysis and information gathering sessions to understand customer requirements.
  • Working with the customer's implementation team to configure TeamMate software, ensuring it aligns with their business process and meets their needs.
  • Training customers' end-users on software functionality prior to go-live.
  • Providing ad-hoc customer support.
  • Serving as the key interface between development, product management teams, and customers.

Key Skills:

  • Experience implementing B2B configurable software is preferred.
  • Strong communication skills in French and English.
  • Ability to work independently and autonomously.
  • Excellent customer service skills, including listening and managing customer expectations.
  • A tenacious individual who enjoys working with people from diverse backgrounds and nationalities.
  • Outstanding organizational and communication skills.
  • Will to travel when customers prefer onsite delivery of services.
  • Flexibility in accommodating changing customer engagements.
  • Presentation skills demonstrating flair and enthusiasm.
  • Internal audit, external audit, risk, accountancy, data analytics, or compliance experience would be an advantage, but not essential, as Wolters Kluwer provides a structured training program.

The estimated salary for this position is around £55,000 - £65,000 per annum, depending on location and experience. This includes a competitive benefits package, further details of which can be discussed during the interview process.

Wolters Kluwer Tax and Accounting Limited offers a dynamic and supportive work environment that encourages growth and development. If you are a motivated and skilled individual looking for a challenging role in audit management systems, we encourage you to apply.

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