Domestic Abuse Specialist
3 weeks ago
Domestic Abuse Caseworker Role Overview
We are seeking a skilled Domestic Abuse Caseworker to join our team at Victim Support, working closely with victims of domestic abuse to provide a pro-active, short to medium term crisis intervention service.
Key Responsibilities:
- Focusing on victims of domestic abuse, providing individual safety planning, advocacy, emotional & practical support
- Supporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safe
- Developing individual safety plans to meet client's needs as identified in the needs & risk assessment
- Providing advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice system
- Participating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings
Requirements:
- A good understanding of domestic abuse & its impact
- Knowledge of risk assessment, safety planning & risk management
- An understanding of Safeguarding issues, and the legal responsibilities surrounding these issues
- Theoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuse
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, prioritising work effectively
- Strong crisis management skills & the ability to deal with stressful and difficult situations
- Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- To be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systems
What We Offer:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
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