Domestic Abuse Specialist

3 weeks ago


Hampshire, United Kingdom Victim Support Full time

Domestic Abuse Caseworker Role Overview

We are seeking a skilled Domestic Abuse Caseworker to join our team at Victim Support, working closely with victims of domestic abuse to provide a pro-active, short to medium term crisis intervention service.

Key Responsibilities:

  • Focusing on victims of domestic abuse, providing individual safety planning, advocacy, emotional & practical support
  • Supporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safe
  • Developing individual safety plans to meet client's needs as identified in the needs & risk assessment
  • Providing advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice system
  • Participating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings

Requirements:

  • A good understanding of domestic abuse & its impact
  • Knowledge of risk assessment, safety planning & risk management
  • An understanding of Safeguarding issues, and the legal responsibilities surrounding these issues
  • Theoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuse
  • Experience of working within a multi-agency and legislative framework
  • Experience of managing a complex caseload, prioritising work effectively
  • Strong crisis management skills & the ability to deal with stressful and difficult situations
  • Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
  • To be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systems

What We Offer:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression


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