Field Service Engineer for Specialty Coffee

2 weeks ago


London, Greater London, United Kingdom Concept Resourcing Full time
Company Overview: Our client is the UK's leading independent coffee machine aftercare company, providing national coverage. They maintain all types of coffee equipment, including bulk brew, bean-to-cup, and traditional machines. With a family-run ethos, they offer great long-term career prospects and real progression opportunities.

Job Description:
We are seeking a highly skilled Coffee Field Service Engineer to join our team. As a key member of our team, you will be responsible for installing, commissioning, and setting up coffee machines, delivering exceptional customer experiences. Your duties will include performing planned preventative maintenance, carrying out reactive breakdown and repair calls, and providing top-notch customer service through communication and operator training.

Key Responsibilities:
* Install and commission coffee equipment
* Conduct routine maintenance checks to prevent equipment downtime
* Respond promptly to emergency breakdown calls and resolve issues efficiently
* Work collaboratively with colleagues to achieve shared goals

Requirements:
* Strong electro-mechanical knowledge and experience with coffee equipment
* Excellent customer service skills and ability to communicate effectively
* Ability to work independently and as part of a team

As a Coffee Field Service Engineer with our client, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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