Technical Manager FTC 6 Months Position
4 weeks ago
To reinforce our Commercial team, we are seeking a Technical Manager to develop relationships with key customer technical contacts and ensure customer requirements are met.
The Technical Manager will be responsible for:
- Complaints Management – Entry of customer complaints in the QA database, liaison with Site Quality during investigations, creation of consumer-friendly responses for the customer service teams, instigation of technical reviews with key customers, monitoring of media activity and highlighting of any potential high-risk complaints, provision of training to customer service teams.
- Specification Management - Maintenance of customer specification systems, supply of necessary supporting documentation, approval of first production samples prior to market release, and record-keeping of sealed samples.
- Artwork Approval & Claim Substantiation – Provision of input to agency briefing documents, ensuring claims can be substantiated (lab & panel data), ensuring any legally required information is present, and provision of final sign-off of artworks.
- Quality & Customer Audits – Communication of customer requirements to the sites, assistance with preparation of customer audits, support with closing out any non-conformities that may arise, and attendance at customer visits when requested.
- Regulatory Compliance – Ensuring products comply with both UK & EU legislation and being able to demonstrate this to customers, gathering and sharing regulatory intel with the Technical Team.
- Sustainability – Collaboration with the Sales Teams to communicate our corporate strategy, goals, and targets to customers, sharing Ontex sustainability news, and provision of sustainability information and data to customers as and when requested.
Requirements:
- Minimum of A level including English.
- HNC/HND equivalent or Bachelor's degree.
- Experience in working in Customer Services or Complaints Handling.
- Experience in working in Product Management.
- Experience in Specification Management.
- Experience of working in FMCG.
- Technical Experience in hygienic disposables markets would be an advantage.
- Experience in the private label market would be an advantage.
Competencies:
- Language: Fluent English (additional languages would be an advantage).
- Graduate caliber.
- FMCG background.
- Good interpretational skills for complaints reporting for customers.
- Creative thinking and problem-solving skills.
- Good people interaction skills – a team player.
- Excellent communication skills.
- Excellent attention to detail.
- Well-organized and structured.
- Analytical ability – PC literate and able to crunch numbers.
-
Technical Manager FTC 6 Months Position
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom ontex Full timeJob Title: Technical Manager FTC 6 MonthsWe are seeking a skilled Technical Manager to join our Commercial team on a fixed-term contract basis.Key Responsibilities:Develop and maintain relationships with key customer technical contacts to ensure customer requirements are met.Manage complaints and ensure customer satisfaction through effective communication...
-
Technical Manager FTC 6 Months Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom ontex Full timeTo reinforce our Commercial team, we are seeking a Technical Manager to develop relationships with key customer technical contacts and ensure customer requirements are met.The purpose of the Technical Manager is to guarantee our right to do business.The key responsibilities include:Complaints Management – Entry of customer complaints in the QA database,...
-
Technical Manager FTC 6 Months Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom ontex Full timeThe Technical Manager will be responsible for developing relationships with key customer technical contacts and ensuring customer requirements are met to guarantee Ontex's right to do business.The role involves:Complaints Management – Entering customer complaints in the QA database, liaising with Site Quality during investigations, creating...
-
Year 6 Maternity Cover Teacher Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Supply Desk Full timeJob Summary:Supply Desk is seeking an experienced and dedicated teacher to fill a maternity cover position in Year 6. The ideal candidate will have a strong commitment to excellence in teaching and learning, as well as the ability to inspire and motivate students.Key Responsibilities: Teach Year 6 students and develop effective lesson plans Collaborate with...
-
Senior Technical Lead
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Limited Full timeSenior Technical LeadAre you a project engineer looking to take the next steps in your career? We have an exciting opportunity for a senior technical lead to join our team at Rise Technical Recruitment Limited. As a senior technical lead, you will be responsible for leading technical projects and teams, and will have the opportunity to work on multi-million...
-
Senior Technical Lead
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewRise Technical Recruitment Limited is seeking a highly skilled Principal Engineer to join their rapidly expanding team. This exciting opportunity offers a chance to take on new challenges and develop your skills in a world-leading company.Key Responsibilities:Lead and manage engineering projects from conception to delivery.Develop and implement...
-
Civil Engineering Graduate Position
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Full timeJob Title: Graduate Site EngineerJob Description:This is an exciting opportunity for a Civil Engineering graduate to join a leading international sub-contractor in the water industry. As a Graduate Site Engineer, you will receive full hands-on training and development, working alongside experienced Site Engineers on site-based projects in the South East of...
-
Mechanical Engineer Position
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Professional Technical Ltd Full timeJob Summary:Professional Technical Ltd is seeking a skilled Mechanical Technician to join their team in Hemel Hempstead. As a leading provider of process consultancy services in the Oil & Gas field, we offer a unique opportunity for a qualified technician to grow their career.About the Role:We are looking for a Mechanical Technician with a passion for...
-
Electrical Data Centre Engineer Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom PRS Full timeWe are seeking a proactive Critical Electrically biased Shift Technician to join our specialist Critical team at a state-of-the-art technical Data Centre in Hertfordshire. This role offers an excellent modern and clean environment to work within, with a friendly atmosphere and above average staff retention levels.As a Shift Technician, you will work directly...
-
Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full timeOur client, a leading systems integrator based in the UK, requires an experienced Voice Engineer to work on a 6-month contract.This role offers flexibility with remote work options and occasional travel to Central London.Key Responsibilities:Develop and monitor ICM scripts to optimize performance.Manage video technologies, including Vebra and BiB SIP...
-
Technical Manager
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Ontex DE Full timeTo reinforce our Commercial team, we are seeking a Technical Manager to develop relationships with key customer technical contacts and ensure customer requirements are met.The purpose of the Technical Manager is to guarantee our right to do business.The key responsibilities of the Technical Manager include:Complaints Management – Entry of customer...
-
Technical Support Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Connexa Full timeJob DescriptionTechnical Support ManagerAbout the RoleConnexa is seeking an experienced Technical Support Manager to lead a team of technical support specialists, ensuring customers receive high-quality assistance with their digital solutions.The ideal candidate will have a strong background in technical support and team leadership, with excellent...
-
Technical Support Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Connexa Full timeJob DescriptionA key role within Connexa, the Technical Support Manager will oversee a team of technical specialists, ensuring customers receive exceptional support for their digital solutions.About the RoleAs a Technical Support Manager, you will be responsible for leading a team of technical support specialists, providing high-quality assistance to...
-
Drainage Engineer Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Limited Full timeDrainage Engineer OpportunityWe are seeking a skilled Drainage Engineer to join our team at Rise Technical Recruitment Limited. As a Drainage Engineer, you will be responsible for maintaining a local patch and working on various drainage projects.Key Responsibilities:Maintain a local patch of drainage systemsWork on various drainage projectsCollaborate with...
-
Senior Project Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Professional Technical Ltd Full timeAre you a seasoned project manager looking for a new challenge in the oil and gas industry? We have an exciting opportunity for a senior project manager to join our team at Professional Technical Ltd.The role involves the execution and coordination of engineering projects associated with onshore fuel pipelines and associated facilities. You will be...
-
CNC Miller Setter/Operator Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Quest Technical Full timeCNC Miller Setter/OperatorWe are seeking a skilled CNC Miller Setter/Operator to work with a key client in the Aerospace Industry.Key Requirements- Minimum of 4 years experience as a CNC Miller Setter/Operator is required.- Proficient in setting and operating HAAS milling machines using Fanuc controls.- Expertise in reading and interpreting technical...
-
CNC Miller Setter/Operator Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Quest Technical Ltd Full timeJob OverviewCNC Miller Setter/OperatorQuest Technical Ltd is working with a key client in the Aerospace Industry to find a skilled CNC Miller Setter/Operator.Key Responsibilities- Minimum of 4 years experience as a CNC Miller Setter/Operator is required.- Proficient in setting and operating HAAS milling machines, with a focus on precision and quality.Key...
-
CNC Miller Setter/Operator Position
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Quest Technical Ltd Full timeWe are seeking a skilled CNC Miller Setter/Operator to join our team at Quest Technical Ltd. The successful candidate will have a minimum of 4 years experience in setting and operating HAAS milling machines using Fanuc controls.Key Requirements:Proficient in setting and operating HAAS milling machines using Fanuc controls.Expertise in reading and...
-
Technical Applications Manager
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Ernest Gordon Recruitment Full timeWe are seeking an experienced Technical Applications Manager with NetSuite ERP and Boomi expertise to join our dynamic team in Hemel Hempstead.This is a great opportunity to work with a forward-thinking company delivering innovative visual solutions, where you can enjoy product training, hybrid work, and career progression.As a key member of our team, you...
-
Civil Engineering Graduate Position
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Full timeJob Title: Graduate Site EngineerJob Summary: We are seeking a motivated Civil Engineering graduate to join our team as a Site Engineer. As a Site Engineer, you will work on-site alongside experienced engineers, learning the ropes and eventually taking on responsibilities such as overseeing operatives, assisting project managers with payment applications,...