ServiceNow Architect

Job Title: Experienced ServiceNow Architect

Job Summary: We are seeking an experienced ServiceNow Architect to join our team at Greenrich Consulting Limited. The successful candidate will be responsible for designing and implementing ServiceNow solutions within a greenfield setup, with a focus on Agile DevSecOps and SRE principles.

Key Responsibilities:

• Lead the design and implementation of ServiceNow solutions aligned with Agile DevSecOps and SRE principles.
• Collaborate with stakeholders to gather requirements and translate them into ServiceNow design specifications.
• Develop and maintain the ServiceNow architecture, ensuring scalability, reliability, and security.
• Configure and customize ServiceNow modules, workflows, and integrations to meet business needs.
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other systems and tools.
• Drive the adoption of best practices and standards for ServiceNow development and configuration.
• Conduct system testing and quality assurance activities to ensure the integrity and stability of ServiceNow solutions.
• Provide technical guidance and mentorship to development teams, fostering their professional growth.
• Stay updated with the latest ServiceNow features, releases, and industry trends to drive continuous improvement.
• Collaborate with stakeholders to define and implement ServiceNow governance processes and policies.
• Participate in the evaluation and selection of ServiceNow plugins and third-party integrations.
• Provide support and troubleshooting assistance for ServiceNow-related issues.
• Collaborate with stakeholders to communicate ServiceNow solution updates, enhancements, and roadmap.

Requirements:

• Bachelor's degree in computer science, information technology, or a related field.
• Extensive experience as a ServiceNow Architect within a greenfield setup, preferably in an Agile DevSecOps and SRE environment.
• Strong understanding of IT service management (ITSM) principles and practices.
• In-depth knowledge of ServiceNow platform capabilities, modules, and configurations.
• Experience in designing and implementing ServiceNow solutions for incident management, change management, problem management, and other ITSM processes.
• Familiarity with Agile methodologies and DevOps principles.
• Strong proficiency in JavaScript, HTML, CSS, and other web technologies.
• Experience with ServiceNow integrations, APIs, and web services.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in cross-functional teams.

Preferred Qualifications:

• ServiceNow certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD).

Job Type: Full-time

Pay: £500.00 per day

Benefits:

• Company pension

Schedule:

• Monday to Friday

Experience:

• Software development: 3 years (preferred)

Work Location: Hybrid remote in Worthing