Head of Technical Operations

19 hours ago


Gloucester, Gloucestershire, United Kingdom Senitor Associates Full time
Job Overview

We are looking for a highly skilled Head of Technical Operations to join our team at Senitor Associates. This is an excellent opportunity for an enthusiastic individual with strong management skills to take on a leadership role and make a significant impact on our business.

About the Job

The Head of Technical Operations will be responsible for managing the day-to-day IT operations, including service delivery, IT strategy, and infrastructure management. They will work closely with the IT director and other team members to achieve our business goals.

Key Responsibilities:

  1. Develop and implement the company's IT strategy
  2. Lead a small team of IT professionals
  3. Deliver IT services within a Microsoft and ITIL environment
  4. Manage IT infrastructure across the business
  5. Manage budgets and resources
  6. Maintain relationships with 3rd party vendors
  7. Oversee service desk management across multiple offices

Requirements:

  • Strong leadership and management skills
  • Technical expertise in ITIL, Microsoft, and ERP systems
  • Experience with Windows Server, O365, Azure, and Intune
  • Cyber essentials certification
  • At least 4-5 years of experience in a similar management or head of IT role

Salary Estimate: £70,000 - £100,000 per annum, depending on experience.



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