Floor Operations Manager

2 weeks ago


London, Greater London, United Kingdom Dorsett Hospitality International Full time
Dynamic Floor Supervisor Job in Dorsett City London

This role requires an individual who can effectively supervise the activities of room attendants and floor porters to maintain high standards of cleanliness in guest rooms, back of house, and public areas.

Main Responsibilities:

  • Lead and direct room attendants and porters in their daily tasks.
  • Distribute work assignments efficiently to ensure timely completion.
  • Address guest requests and inquiries promptly.
  • Foster a positive team dynamic and excellent customer relationships.
  • Collaborate closely with reception for seamless service delivery.
  • Report maintenance issues or defects to ensure prompt resolution.
  • Maintain soft furnishings and décor to standard.
  • Conduct training sessions as needed.
  • Hold daily briefings with the team to review objectives and progress.

Estimated Salary: £25,000 - £35,000 per annum

The ideal candidate will possess excellent communication skills, be flexible, and have a working knowledge of Opera. This opportunity offers a chance to work in a dynamic Housekeeping Team at Dorsett City London, contributing to delivering exceptional guest experiences.



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