Food Service Operations Manager

2 weeks ago


Oxford, Oxfordshire, United Kingdom MERCURE Full time
About MERCURE

Mercure is a 4-star hotel located in the picturesque village of Iffley, Oxford. Our commitment to Diversity & Inclusion makes us an inclusive company that strives to attract, recruit, and promote diverse talent.

Job Description

We are seeking a highly skilled Food Service Operations Manager to join our team. The successful candidate will be responsible for the daily operation of the restaurant and bar, ensuring that customers have a satisfying dining experience.

The ideal candidate will have previous experience as a Restaurant & Bar Manager or Assistant Food & Beverage Manager in a hotel. They should possess strong interpersonal and problem-solving abilities, with a service-focused personality.

This role involves managing day-to-day operations, including breakfast, meal events, restaurant, bar, and room service. The incumbent will also be responsible for monitoring inventory, ordering supplies, and upholding health, safety, and sanitation standards.

Salary and Benefits

The successful candidate can expect a competitive salary of £30,000 per annum. We offer a range of benefits, including necessary training provided.

Key Responsibilities
  • Assists in managing day-to-day operations of the breakfast, meal events, restaurant, bar, and room service
  • Ensures smooth coordination between kitchen and service teams
  • Monitors inventory and orders supplies to maintain adequate stock levels
  • Handles guest inquiries and complaints, resolving issues promptly
  • Upholds health, safety, and sanitation standards
  • Assists with budgeting, cost control, and achieving revenue targets
Requirements

To be considered for this role, you should have:

  • Previous experience in a similar leadership role
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem-solving abilities


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