Course Advisor

2 weeks ago

Bristol, Bristol, United Kingdom Lifetime Training Ltd Full time £24,542

We are seeking an experienced and dedicated individual to join our Enrolment Support team as a Course Advisor - Enrolment Support. The successful candidate will be responsible for offering apprenticeship training opportunities to existing and prospective learners and clients through inbound and outbound calls across a variety of sectors.

Key Responsibilities:

  • Support the Enrolment Support Department targets in all aspects of sales and administration, including phone calls to potential learners and clients.
  • Dedicate time to CPD activities to support personal development.
  • Build trusted relationships with prospective learners and clients, as well as develop strong relationships with internal stakeholders within Lifetime Training.
  • Work towards and achieve individual and team KPIs, such as time spent on the phone and the personal delivery of 95 opportunities per month, with 80% conversion to appointment.
  • Meet a minimum of 2 hours of talk time per day and 60 outbound dials.

Requirements:

  • Experience of working with clients, either face-to-face or on the phone, along with having worked in a target-driven environment.
  • Proficient in Microsoft Office.
  • Organised, ambitious, target-driven, and having a keen attention to detail.

Benefits:

  • 25 days' holiday rising with service and birthday off.
  • Holiday purchase scheme for life-changing trips and moments.
  • Long service reward and recognition.
  • Enhanced Pension.
  • Group Life Assurance - 3 x Annual salary.
  • Unlimited access to six Smart Health services, including a 24/7 virtual GP.
  • Health Cash Plan.
  • Access to curated wellbeing content and Employee Assistance Programme.
  • Perkbox.
  • Flexibility within core working hours (9.00 - 5.30).
  • Enhanced sick pay.
  • Enhanced Maternity/Shared Parental and Adoption packages leave.
  • Reward programme and recognition programme and annual awards event.

About Lifetime Training:

Lifetime Training is part of the Lifetime Training Group. We are passionate about learning and creating life-changing opportunities for our learners. We are made up of four unique businesses, two of which focus on apprentice training across a range of professions, one that focuses on awarding qualifications, and one which develops the awarding software.

We are at the forefront of innovative training and awarding, and as a larger group network, we can offer a broad range of development opportunities, great benefits, and a people-focused reward and recognition offering.

We are committed to broadening the diversity of our workforce and creating a sense of belonging for all. In this way, we will better represent our learners and partners to greater understand and fulfil their needs.

We value your experience and are committed to fostering an inclusive and equitable recruitment environment for all candidates.

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