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Sales Associate

2 months ago


Worksop, Nottinghamshire, United Kingdom Matalan Full time
About the Role

We are seeking a highly motivated and customer-focused General Sales Assistant to join our team at Matalan. As a General Sales Assistant, you will play a key role in delivering an exceptional customer experience, achieving sales targets, and maintaining a high level of store standards.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and operating the till system.
  • Maintain a high level of product knowledge, advising customers on products and services, and making recommendations to meet their needs.
  • Contribute to achieving sales targets, promoting products, and maintaining a high level of store standards.
  • Work collaboratively with colleagues to achieve team goals, providing support and assistance as needed.
What We Offer
  • A competitive salary and benefits package, including 20% staff discount and access to our Family Extras Scheme.
  • Ongoing training and development opportunities to help you grow within your role.
  • A fun and supportive work environment, with a family-style approach to our teams.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced retail environment.
  • Ability to maintain a high level of product knowledge and provide excellent customer service.
  • Previous retail experience is desirable but not essential.