Field Technical Solutions Expert
3 weeks ago
Role Overview
">We are currently looking for a skilled Field Engineer to join our team in Swindon and surrounding areas.
">This is a field-based/mobile role supporting clients with hardware break-fix/swap activities across a specific geographical area.
">As a Field Engineer, you'll be responsible for device and connectivity troubleshooting, device imaging and configuring, and device swap outs and connectivity cabling, Wi-Fi.
">Key Accountabilities and Responsibilities:
">- ">
- Device and connectivity troubleshooting">
- Device imaging and configuring">
- Device swap outs and connectivity cabling, Wi-Fi">
- Device installs, moves, decommissions">
- Device stock control and asset management">
- Proactive maintenance, user familiarisation and guidance">
- Cable management">
- Smart hands and eyes">
- Liaison with other support teams">
Essential Skills / Qualifications:
">To be successful in this role, you'll need previous experience in a similar role, familiarity with Point-of-Sale devices, and knowledge of Windows operating system and associated technologies.
">You'll also need to be SLA focused and familiar with call management products, as well as having proven troubleshooting skills.
">Benefits:
">We offer a competitive remuneration package with flexible benefits available. You can 'flex up and down' on specific benefits, such as buying or selling annual leave, Private Medical Benefit, Dental and Travel Insurance.
">You'll also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
">Salary: £35,000 - £45,000 per annum (depending on experience)
">Location: Swindon and surrounding areas
">Working Hours: Monday to Saturday 08:00 – 18:00 (typical 8-hour working day during Client office hours. Saturday working on an On-Call rota basis)
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