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CAD and PDM Systems Support Engineer
1 month ago
At Smiths Detection, we are committed to making the world a safer place. As our CAD and PDM Systems Support Engineer, you will play a critical role in assisting our Senior CAD and PDM Administrator in developing, deploying, and maintaining our Configuration Management System (CMS) and Product Data Management System (PDM).
Key Responsibilities:
- Provide administrative support for our CAD and PDM systems, including user creation and access controls.
- Offer problem-solving and guidance to CAD and PDM users.
- Manage incidents and requests.
- Provide low-level technical support for SolidWorks CAD, Manage, PDM, and other related software.
- Assist in the maintenance of CAD, PDM, and other related software, ensuring systems are available and configured properly.
- Support the development, implementation, and maintenance of working policies, standards, and workflows.
- Assist in system upgrades, downtime, and maintenance.
- Generate work instructions and training materials using available data.
- Stay up-to-date with relevant technological developments and assist in introducing, benchmarking, and validating new software and hardware systems as required.
- Champion changes that benefit the organization.
- Support license renewal, purchasing, hosting, and utilization monitoring activities.
Requirements:
- Mechanical Engineering Bachelor's Degree or HNC (or equivalent).
- Actively pursuing individual professional development.
- Competent user of 3D CAD design tools and associated product data management (SolidWorks advantageous).
- Knowledge and experience of Microsoft SQL advantageous.
- Minimum of five years' experience in a similar role.
- Experience training others in CAD skills and draughting to BS:8888 preferred.
- Competent user of product data management tools (SolidWorks Manage advantageous).
- Awareness of business tools such as Enterprise Resource Planning (ERP) advantageous.
- Excellent team worker with the ability to work with minimal supervision where required.
- Excellent written and oral communication skills with confidence in dealing with a wide range of people.
- Excellent IT skills with knowledge of MS Outlook, Word, Excel, and PowerPoint.
- Adaptability to learn new IT skills essential.
Diversity & Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
