Customer Service Representative

2 weeks ago


Scarborough, United Kingdom Mecca Bingo Full time
Mecca Bingo Opportunity

About Us

We are a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide an amazing experience for customers, and we're looking for friendly and adaptable individuals to join our team.

We want people who love interacting with customers, are fun, caring, and hardworking. If you have good communication skills, a smile, and can work well in a team, we'd like to hear from you.



Job Details

The estimated salary for this role is around £18,000 - £20,000 per year, depending on location and experience.

This is a full-time position, working varied shifts across different sections of the venue.



What's In It For You?
  • Competitive pay
  • Paid breaks
  • Award-winning Employee Rewards platform, offering savings on travel, restaurants, shopping, and more
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme and access to in-venue Mental Health First Aiders
  • Opportunity to complete a funded Apprenticeship


Your Role

As a Team Member at Mecca Bingo, you will be trained to perform various roles to deliver excellent customer service. We're looking for people who can adapt to different situations, work well in a team, and enjoy listening to customers to make their visit special.

You will be part of our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. We encourage our staff to demonstrate these behaviours to bring excitement and entertainment to our customers and communities.



Requirements
  • A positive attitude and willingness to learn
  • Good communication skills
  • A smile that's always on


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