Front Desk Coordinator

4 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Job Summary

We are seeking a highly organized and communicative individual to provide comprehensive front of house cover to our busy community mental health team. As a key member of our administrative team, you will be responsible for ensuring seamless communication and coordination between clinical team members and administrative staff.

Main Responsibilities

Key duties include being the first point of contact for the team, answering calls, meeting and greeting visitors, directing staff, and liaising with clinical team members and administrative staff on a daily basis. You will also be responsible for managing your own workload, prioritizing tasks, and meeting deadlines.

About Us

Birmingham Women's and Children's NHS Foundation Trust is a leading provider of healthcare services for women, children, and families. Our trust is committed to delivering high-quality care and promoting inclusion, diversity, and equality. We are seeking a dedicated and enthusiastic individual to join our team and contribute to our mission.

Person Specification

Essential criteria include a working knowledge of MS Office applications, a professional telephone manner, and a commitment to personal development. Desirable criteria include NVQ Level 2 in Business and Administration, audio typing experience, and knowledge of FTB Database - Carenotes.



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