Customer Service Representative

4 weeks ago


London, Greater London, United Kingdom Deciem Beauty Group Full time

About Us

At DECIEM, we're committed to creating a human world of beauty. Our parent company, DECIEM Beauty Group, is an industry disruptor with a science-first approach to innovation.

Job Summary

We're seeking a flexible and customer service-oriented Counter Associate to join our ExtraOrdinary team in Fenwick - Brent Cross. As a key member of our team, you'll deliver memorable experiences to our customers and contribute to our mission of building growth and doing good things.

Key Responsibilities

  • Determine the customer's needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training.
  • Ensure standards for quality, customer service, and health and safety are met.
  • Responsible for building meaningful relationships with department managers and clients.
  • Desire to spread brand awareness.

What We Offer

  • Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
  • Access to LinkedIn Learning membership to help you keep growing and learning.
  • A generous discount on DECIEM products for you, your family, and your friends.

Our Values

  • We do the right thing.
  • We prioritize people, animals, and the Earth.


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