Enterprise Software Specialist

3 weeks ago


Chippenham, Wiltshire, United Kingdom Miles Recruitment Full time
About the Opportunity

Miles Recruitment is seeking an experienced Enterprise Software Specialist to join our Programme Team. This is a fantastic opportunity to work on cutting-edge SaaS-enabled solutions and drive real change within our organisation and across the business.

You will be responsible for overseeing the design, build, test, and delivery of Human Capital Management (HCM) and/or Financials processes within our transformation programme. You will play a key role in governance and oversight, requirements documentation, stakeholder management, quality and compliance, cross-functional collaboration, capacity and resourcing, and feasibility studies and workshops.

Key Responsibilities:

  • Governance & Oversight: Work with the Programme team and Systems Integrator (SI) partner to provide hands-on governance across the design, build, test, and delivery of HCM/Financials processes.
  • Requirements Documentation: Lead system requirements documentation to analyse process flows and create Low-Level Logical Design artefacts, Impact Assessments, and Privacy/Data Protection Impact Assessments.
  • Stakeholder Management: Build and maintain strong relationships with customers, third-party suppliers, and internal teams, ensuring clarity and alignment of requirements.
  • Quality & Compliance: Continuously improve system setup, testing, and design processes to meet quality standards and programme governance.
  • Cross-functional Collaboration: Liaise with internal teams such as Customer Services and Training, as well as other system end users.
  • Capacity & Resourcing: Work with the Capacity Planning Manager and Product Development Leads to align resources with programme priorities.
  • Feasibility Studies & Workshops: Lead or participate in feasibility studies and workshops for the implementation of new or upgraded systems.

Benefits:

  • Hybrid working (1 day per week in the office), flexible working options and a supportive, collaborative team environment.
  • An employer that supports ongoing professional development at all levels.
  • Competitive salary and sought-after benefits.


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