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IT Support Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom In Technology Group Full time
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at In Technology Group Ltd. As an Internal IT Technician, you will play a critical role in ensuring the seamless operation of our IT systems, providing support to our legal professionals and administrative staff.

Main Responsibilities:
  • Provide first- and second-line support to internal staff across various departments.
  • Troubleshoot and resolve hardware and software issues efficiently.
  • Maintain and manage our IT infrastructure, including Windows Server and Active Directory.
  • Assist in the execution and management of IT projects, including software deployment and patch management.
  • Monitor and enhance IT security measures to ensure compliance with legal regulations.
  • Manage user accounts, permissions, and access rights.
  • Support office equipment, including PCs, laptops, and printers.
Technical Requirements:
  • Windows Server and Active Directory administration.
  • Office 365 administration.
  • Networking fundamentals (DNS, DHCP).
  • Hardware troubleshooting and repair.
  • Virtualization technologies (Hyper-V/VMWare).
  • Legal-specific software and document management systems.
Company Benefits:
  • Competitive salary package.
  • 25 days holiday plus bank holidays.
  • Continuous professional development opportunities.
  • Company pension scheme.
  • Health and wellness benefits.
  • Employee discount programs.
  • Recognition and reward schemes.