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School Catering Operations Manager

1 month ago

London, Greater London, United Kingdom Chartwells - Schools Full time

We are seeking an experienced and passionate Unit Manager to oversee all Compass Group UK&I catering and service operations for Chartwells on a full-time basis, contracted to 35 hours per week.

As a Unit Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and delivering exceptional food experiences. Your key responsibilities will include:

  • Preparing delicious food to the highest standards
  • Supervising culinary and catering teams to ensure impeccable food and customer service
  • Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new food or service concepts to drive sales
  • Liaising between customers and our culinary and service teams to exceed expectations
  • Supporting and training teams, leading from the front to ensure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams

Our ideal candidate will be passionate about great-tasting food and exceptional customer service, with a minimum of two years of catering experience, experience managing teams in a similar role, and relevant qualifications, including NVQ Level 1 & 2 or City & Guilds 706/1 and 2, and a Basic Food Hygiene certificate.

Chartwells is the leading provider of catering and support services to the education sector, committed to safeguarding and promoting the welfare of children and expecting all employees to share this commitment.