Launch Director

Ottolenghi is expanding, and we're excited to bring our vibrant flavours and exceptional service to Richmond. As General Manager, you'll be at the heart of our new opening, playing a key role in the pre-launch planning and successful launch of our latest restaurant.

This is a unique opportunity to build and lead a team, create an exceptional guest experience, and ensure our standards of excellence are met from day one.

About the Role:

• Lead the pre-opening efforts, including team recruitment, training, and ensuring all operational systems are in place.
• Oversee daily operations from opening day, ensuring exceptional service, food quality, and guest satisfaction.
• Build and lead a diverse and motivated team.
• Collaborate with the kitchen team to ensure smooth communication and coordination between front-of-house and back-of-house.
• Drive financial success through careful planning, waste control, and sales growth.
• Collaborate on seasonal menu and campaign launches, ensuring every detail reflects our brand.
• Monitor and improve processes, from table planning to health and safety compliance.

Requirements:

• Experience as a General Manager or in a managerial role within in a similar restaurant or hospitality environment.
• Proven ability to lead and motivate a team, especially during the pre-opening phase.
• A passion for exceptional service and creating a welcoming, memorable experience for guests.
• Strong financial acumen with experience in managing budgets, sales targets, and cost control.
• Excellent communication, problem-solving, and organisational skills.
• Knowledge of Ottolenghi's ethos, menu, and commitment to quality.

What We Offer:

• A competitive salary of £60,000 - £80,000 per annum.
• A dynamic and supportive team environment.
• Ongoing training and development opportunities.
• An excellent health benefits package.
• Enhanced Maternity, Adoption, Surrogacy or Primary Care Giver Parent Pay and Paternity Pay after 2 years service.
• A birthday treat.
• Monthly cooking demos and food, wine and cocktail workshops in the Ottolenghi Test Kitchen.