Industrial Solutions Specialist
3 days ago
As an Industrial Solutions Specialist at Chart Industries, you will play a crucial role in delivering high-quality repair and upgrade services to our customers. This involves monitoring and controlling contracts from tendering to final shipment, ensuring excellent customer satisfaction. Your responsibilities will include project management, process improvement, and financial reporting.
About Us
Chart Industries is a leading global manufacturer of highly engineered equipment servicing multiple applications in the clean energy and industrial gas markets. With over 11,700 employees across 64 global manufacturing locations and 50+ service centres, we are recognised for our innovative edge and expansive portfolio. We have a strong corporate identity and a clear purpose - to advance a more sustainable future by helping our customers increase their environmental & functional efficiencies and decarbonise their operations.
Your Key Responsibilities
You will be responsible for:
- Identifying customer solutions, ensuring the Company fully understands customer requirements and resolving any gaps between requirements and potential solutions.
- Preparing quotations and cost make-ups for the complete scope of supply in-house manufactured and bought-out equipment and/or services.
- Delivery of customer solutions, working closely with colleagues on the delivery of Repairs and Engineered Solutions projects, including various departments in the execution phase.
- Liaising with other areas of the business to ensure we can meet customer requirements and to resolve issues that may prevent us from meeting our customer's expectations.
- Managing contract processing and documentation, including tender calculation sheets, quotations, PO review, BOM generation sheets, Quality Plan generation, releasing operation or purchase demand lines, job work pack support, schedule/plan creation and updates, packing notes for shipment, inspection and completion report generation, financial forecasting, daily updates for internal and external use, logistics coordination and requests, invoice request processing.
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