Customer Service Representative

20 hours ago


Aylsham, Norfolk, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and stock management activities to maintain a visually appealing store display.
  • Contribute to achieving sales targets by promoting products and services to customers.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • The ability to work flexibly, including evenings and weekends, to meet the needs of our customers.

Why Join Us?

At Tesco, we are committed to providing a positive and inclusive work environment, where our colleagues feel valued and supported. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, work with a talented team, and make a real difference to our customers' lives.



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