Operational Planner
4 weeks ago
Job Title: Operational Planner
We are seeking an experienced Operational Planner to join our team at Fortus Recruitment Group. As an Operational Planner, you will be responsible for scheduling and planning works in a cost-effective and organized manner.
Key Responsibilities:
- Arranging appointments for residents with tradespeople in a cost-effective and organized manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow-on jobs are actioned by the end of the day.
Requirements:
- Previous experience in a similar role.
- Previous experience in a call centre environment and/or dealing with high volumes of calls (desirable).
- Excellent communication skills.
- Ability to prioritize tasks.
Benefits:
- 22 days annual leave which increases with length of service.
- Pension.
- Perkbox rewards.
- Long service rewards.
- Volunteering days.
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