Field Service Specialist
3 days ago
The Comton Group is seeking a highly skilled and dedicated Field Service Specialist to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites.
Key Responsibilities:- Installation and Commissioning:
- Configure and install equipment at client locations.
- Evaluate and ensure that systems are fully operational before handover.
- Maintenance and Repairs:
- Perform regular maintenance checks and troubleshoot technical issues.
- Diagnose and repair equipment failures promptly.
- Customer Support:
- Provide on-site and remote assistance to clients.
- Deliver training sessions to clients on equipment use and maintenance best practices.
- Documentation:
- Maintain accurate records of service activities and client interactions.
- Compile reports on equipment status and service history.
- Collaboration:
- Collaborate with the engineering team to enhance product performance and reliability.
- Offer feedback on product issues and potential improvements.
To succeed in this role, you will need:
- A degree in Engineering, Electronics, or a related field, or equivalent experience.
- At least 2-5 years of experience in a service or technical support position.
- Proficiency in diagnostic tools and software.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Pension Scheme
- Life Insurance
- BHSF Medical Cash Plan
- Employee Assistance Programme
- Travel Allowance and Expenses
We offer a competitive salary of £42,000 per annum, commensurate with experience, plus benefits package. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.
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