Client Services Associate

2 days ago


Kingswood, South Gloucestershire, United Kingdom Fidelity International Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments with high standards?

Fidelity International is looking for a skilled Phone Support Representative to join our Client Services team in Kingswood, Surrey, UK. As a key player in our thriving Customer Services - Call Center team, you will be responsible for providing first-line support to direct customers or Financial Advisors.

This is an exciting opportunity to work with a dynamic team, leveraging technology platforms to deliver a world-class service. With a strong focus on customer satisfaction, you will be empowered to make decisions and take ownership of customer interactions.

We offer a competitive salary of £28,000 - £32,000 per annum, dependent on experience, plus a comprehensive benefits package and opportunities for career progression.

As a valued member of our team, you will enjoy flexible working arrangements, regular training, and ongoing support to help you grow professionally and personally.


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