Housekeeping Team Leader

1 day ago


Rotherham, Rotherham, United Kingdom WGC Ltd. Full time

Job Overview

We are seeking a highly skilled Hospitality Operations Manager to join our team at WGC Ltd. As a key member of our housekeeping department, you will be responsible for leading and managing a team of housekeeping staff.

About the Role

The ideal candidate will have previous experience in a similar role, with a strong understanding of hospitality operations and excellent leadership skills. You will be responsible for ensuring that all housekeeping services are delivered to the highest standard, while also providing exceptional customer service to our guests.

Key Responsibilities

  1. Lead and manage a team of housekeeping staff to ensure seamless delivery of housekeeping services.
  2. Develop and implement effective strategies to improve productivity and efficiency in the housekeeping department.
  3. Analyse guest data to inform resource allocation and material requirements.
  4. Maintain strong relationships with hotel teams, suppliers, and GM to ensure clear communication and best practices.
  5. Identify opportunities to enhance guest satisfaction and develop plans to address any issues.
  6. Manage expenditure and payroll to achieve budget targets.
  7. Recruit, train, and monitor team performance daily/weekly.
  8. Participate in training to improve skills and performance.
  9. Solve routine challenges that occur on the job.

What We Offer

In return for your dedication and hard work, we offer an industry-leading package, including:

  • A competitive salary range of £35,000 - £45,000 per annum.
  • Flexible hours contract available.
  • Fixed hours guarantee.
  • Life insurance.
  • Free access to Doctor and Legal helpline.
  • Counselling/Wellbeing Support Service.
  • Discounts from 50 top retailers.
  • Training budget of up to £10,000 per year with unlimited career progression.

How to Apply

If you have a passion for delivering exceptional customer service and leading a high-performing team, please submit your application. Disability Confident Employer. Please let us know if you require any support or reasonable adjustments during the application or interview process.



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