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Senior UX Researcher

2 months ago

London, Greater London, United Kingdom The Economist Full time

About the Role

The Economist Group is seeking a highly motivated and experienced Principal UX Researcher to play a pivotal role in shaping the future of our products and services. As a Principal UX Researcher, you will uncover deep user insights and translate them into actionable strategic recommendations that directly influence product roadmaps, design decisions, and growth strategies.

Key Responsibilities

  • Lead Strategic Research Initiatives: Plan, design, and execute a variety of research projects (qualitative and quantitative) to uncover user experience challenges and inform medium to long-term product strategy.
  • Uncover User Needs and Motivations: Conduct in-depth interviews, surveys, ethnographic studies, usability testing, and other research methods to understand user behaviors, pain points, and inform new product development.
  • Synthesize and Analyze Research Findings: Translate raw data into meaningful insights, identify patterns, and develop actionable recommendations to drive product innovation and improve user satisfaction.
  • Communicate Research Impact: Effectively present research findings to diverse stakeholders, including product managers, designers, marketers, using compelling storytelling and data visualization.
  • Champion User-Centered Design: Advocate for the user perspective throughout the product development lifecycle and ensure that research insights are integrated into product roadmaps and decision-making processes.
  • Collaborate Across Disciplines: Partner with cross-functional teams to align research goals with business objectives and foster a culture of user-centricity across product marketing and the data, research, and insight department.
  • Share Best Practices: Coach designers to conduct their own research and create an ongoing learning environment.
  • Stay Ahead of Industry Trends: Keep abreast of the latest research methodologies, tools, and trends in UX research to ensure our team remains at the forefront of the field.

Requirements

  • 5+ years of proven experience in UX research, with a strong emphasis on strategic research initiatives.
  • Skills:
  • Expertise in a wide range of qualitative and quantitative research methodologies.
  • Excellent analytical and problem-solving skills with the ability to synthesize complex information into actionable insights.
  • Strong communication and presentation skills, both written and verbal, with the ability to tailor messages to different audiences.
  • Proven ability to collaborate effectively with cross-functional teams and build strong relationships with a wide range of stakeholders, including product, designers, marketing teams.
  • Passion for user-centered design and a deep understanding of user research principles and best practices.
  • Experience with research tools and software (UserTesting, Figma, Qualtrics).

Nice to Have but Not Essential

  • Media research experience.
  • Familiarity with data analysis and statistical software (e.g., SPSS, R).