Logistics Operations Coordinator

3 weeks ago


Felixstowe, Suffolk, United Kingdom Diverse Talent Solutions Ltd Full time

Job Summary: We are seeking a skilled Transport Operator to join our team at Diverse Talent Solutions Ltd. As a key member of our logistics operations team, you will be responsible for coordinating the movement of goods and ensuring timely delivery to our customers.

Key Responsibilities:

  • Dealing with multiple drivers and communicating with customers face-to-face
  • Planning drivers/vehicles in and out of the port and executing the set plan
  • Chasing drivers for ETAs and rerouting jobs as required
  • Checking all PODs are matched up with all the correct jobs on the system
  • Speaking to customers on possible delays and advising on ETAs
  • Using the TOPPS system (training can be provided)

Requirements:

  • Previous experience in transport operations
  • Container experience would be a distinct advantage
  • Good geographical knowledge and use of computerised systems
  • Ability to work under pressure and use initiative to ensure all requirements are met
  • Excellent customer service skills

Benefits:

  • 25 days' holiday + bank holidays
  • Annual pay reviews
  • Annual individual performance-related bonus (up to 10% of salary)
  • Life assurance
  • Pension scheme
  • Car allowance/company car at senior operator level (after successful probation review)

About Us: Diverse Talent Solutions Ltd is a leading logistics company that is continually growing. We offer a fantastic opportunity for someone looking to progress a career in the logistics industry and work for a company that values its employees.


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